Complaints
If something is not right, we want to know
Please contact us so we can help resolve any concerns.
- Call: 01858 469910
- Email: [email protected]
- Post: The Compliance Director, Radiant Financial Planning Ltd, Sovereign Place, Market Harborough LE16 7QU
If you are not satisfied with our response, the Financial Ombudsman Service is here to help: www.financial-ombudsman.org.uk
Our full complaints procedure can be viewed here.
Financial Services Compensation Scheme (FSCS)
We are covered by the FSCS. You may be eligible for compensation if we are unable to meet our obligations. For full details visit: www.fscs.org.uk
Mortgages
Advising and arranging mortgages is covered up to a maximum limit of £85,000 (per person). We may also, on occasion, advise on other financial solutions which are not regulated by the FCA. The FSCS does not apply to any of these products. Further information about compensation scheme arrangements is available from the FSCS at www.fscs.org.uk/consumer or call 0800 678 1100 or 020 7741 4100.
